we just had a bad service experienced not only to your food but to your customer service as well. the said place we had this is at GF SM Manila, Arroceros, Manila. July 1,2010 16:17. i took pictures from our
take out lasagna, and a mallow capuccino, which was surprisingly different from your sample pictures/posters, and certainly questionable from what we ordered. one of the staff/crew/manager told us “wala ng big size” wherein we ordered and paid bigger size lasagna. we were expecting that there would be a refund from what she said “mamaya na lang” after showing her the receipt. but then as soon as we leave we did asked her again “so pano na po ito?” she answered “yung lalagyan/box lang yung small size, pero same yung laman”. we leave confused, and somehow expecting that she was telling the truth.
we sat down, as i opened the lasagna box and my capuccino, i am terrified from what i saw. the lasagna looks like a mess!, my swiss mallow capuccino doesn’t have any marsh mallow, not even one!, the cover of the cup don’t fit in that’s why your crew taped to hold the cover. where can i send the pictures i took so that your management could see?

I used to like their lasagna. Dunno if it’s still good now…

I miss the solo size ham & cheese we’d order before.

i agree with jessica eugenio…talagang ang service ng greenwich ay hindi ok ..ibang iba ang pinapakita sa picture kaysa sa actual size ng food at napakabagal ng service.. needs more crew…attention management…

I love their Lasagna! Sorba! HAHA