You Can Now Pay for Customs Fees Online Through Philpost—Here’s How

The Philippine Postal Corporation (Post Office) and the Bureau of Customs (BOC) have inked a landmark Memorandum of Agreement to provide everyone with a more efficient, secure, hassle-free, and reliable online payment system for Philippine customs duties and taxes through the Post Office website at https://www.phlpost.gov.ph.

The online payment system for customs duties and taxes aims to eliminate fraud in compliance with Republic Act No. 11032, also known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.

The said agreement will make the process of clearing and delivery of parcels and other mail matters faster and simpler, benefitting thousands of consumers and Philippine residents who rely on the postal service to send and receive packages from abroad.

Postmaster General Norman Fulgencio and Bureau of Customs Commissioner Rey Leonardo Guerrero

Postmaster General Norman Fulgencio and Bureau of Customs Commissioner Rey Leonardo Guerrero signed the agreement coinciding with the 125th Founding Anniversary of the Department of Finance.

“For the first time, in the 75 years of being a Republic, the Post Office Digital Innovation will enhance the competitiveness of the Post Office in the local and international market,” Postmaster General Fulgencio said. “It is important for the public to understand that all mail and parcels may be subject to customs examination, duties, taxes, and other fees”.

Under the agreement, the Post Office and Bureau of Customs shall both have access to the systems only in relation to the corresponding input of charges of duties and taxes by the BOC personnel and for the verification of payment. A separate Implementing Rules and Regulations shall be made in relation to the collection of duties, taxes, and other charges which shall form part of the agreement.

The new payment portal was launched on May 19, through its website and mobile app.

Have you tried paying Customs fees through the Post Office’s online platform? Share with us your experience in the comments below!


Do you have a story for the WhenInManila.com Team? Email us at story.wheninmanila@gmail.com or send us a direct message at WhenInManila.com Facebook Page. Interact with the team and join the WhenInManila.com Community at WIM Squad! We also share our stories on Viber, join us!