Philippine Airlines (PAL) and Cebu Pacific have both announced the option to rebook flights free of charge in light of the coronavirus disease 2019 (COVID-19) outbreak as well as the NCR lockdown.
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Philippine Airlines
PAL’s free rebooking covers both domestic and international flights purchased on or before March 31, 2020.
Requests for free rebooking should be made at least 7 days before the original flight departure date for travel at any time within the validity of your ticket.
Tickets of all fares are included in the offering.
To rebook you may call their Reservations Hotline (+63 2) 8855 8888, or visit the nearest PAL ticketing office. Holders of tickets issued by travel agents may contact or visit the nearest partner travel agency of PAL.
Cebu Pacific
Cebu Pacific is allowing free rebooking or offering refunds through their travel fund for March 10 to April 30 travels. Both domestic and international ticket holders have the option to rebook their flight to a later date though fare difference may apply.
Flights may be rebooked through Cebu Pacific’s hotline at +632-8702-0888 (7 a.m. to 10 p.m. daily) or the “Manage Booking” portal in the Cebu Pacific website.
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