LRTA Responds to Video of LRT 1’s “open door” incident

Looks like the recent incident in  LRT 1 has finally reached the LRTA.

In LRTA’s (Light Railway Transit Authority) Facebook account, they announced that they are conducting an investigation on the incident already, and iterated that  the line is maintained by a private concessionaire.

LRTA

According to the uploader of the viral video, the incident happened yesterday at around  6 pm where the train operated while the malfunctioned door remained open, leaving passengers exposed to accidents.

https://www.youtube.com/watch?v=vZZTtSUmVG8

Is LRTA’s response to the incident sufficient?