Senate Panel Approves Bill Criminalizing Fake Bookings and Order Cancellations

After many stories about food delivery riders being pranked with fake bookings and huge orders getting canceled, the senate has now taken action.

In an article first released on Inquirer, we’ve learned that the Senate committee on trade, commerce and entrepreneurship had just approved Senate Bill 2302. The bill criminalizes “hoax ordering”, fake bookings, order cancellation, and refusal to receive unpaid orders.

Vietnamese courier putting pizza packages into bag on scooter

The bill also penalizes the use of another person’s personal information when registering for any online ordering app or website.

Senate Bill 2302 also prohibits delivery apps from requiring delivery riders and drivers to advance their own money for the payment of customers’ orders.

(RELATED: Kris Bernal Victimized by 20+ Fake Food Delivery Bookings in One Night)

Under the bill, the Know-Your-Customer rule will also be implemented. The verification of proof of identity and residential address of customers will be required, subject to compliance with the Data Privacy Act of 2012.

The bill aims to protect delivery riders from no-good pranks with fake orders, and keep them from spending their own money on customers’ orders that have the possibility of being unclaimed.

What do you think of this bill? Share your thoughts with us!


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