Have you ever been to a local post office excited to receive a package you’ve been waiting for…. only to find out that in order to get your package, you have to pay a whole lot of outrageous fees on top of the postage already paid for?
That seems to be the experience many locals are having to go through with a seemingly inconsistent system for our customs and postal service.
See this sad story below of a kid who had to go home empty handed as they did not want to pay the “unreasonable” customs fees that ended up costing more than the package itself.
Posted by Dana P.
i just wana share this to ya’ll. we were in the post office, the one at domestic road in pasay, to get my son’s package that was sent to him by his dad that he hasn’t seen for so long. I was asked to go inside this room to inspect his package in front of the customs officer then was asked to seat out for a while and wait for my name to be called. I did, and it only took like well over 2 mins. for them to call out my name. They handed me this paper which had the computation of the stuff i needed to pay.. and TO MY SURPRISE!!! they asked me to pay freakin’ 2300 pesos and it has a break down with all these fees that was very unfamiliar: postal fee, import processing fee, customs documentary stamp, plus the vat. for your info; this package is a GIFT from his father, we aint selling them plus the stuff inside, all together, sums only to 40 USD.. cheaper than what these freakin’ customs examiners are askin from us.. a lot of other people there were complaining as well. We went home without my son’s package that he has been waiting for for almost a year because they wouldn’t give it to me unless i pay the said amount, which I wasnt stupid enough to do… id rather buy them out here then. So my son went home crying coz he didnt get the toys that he has been waiting for. I hope you share this and voice out how heartless these people in the pasay post office are…
Do you have a similar experience from the post office?
Share your experiences below.
Yes I did have a similar experience. A web cam I got from a computer dealer for FREE, I sent to my fiance in Manila and had to pay 2,300 phP so the package would be delivered. I was enraged. Bloody corrupt idiots.
This has been a norm in EMS Pasay Customs for years! Even the simplest items like Christmas Calendars by suppliers to items with markings of SAMPLE only they will tax you and ask you to pay exorbitant fees. Sometimes their taxes or charges exceed the total declared value of the item and if you don’t know the tariff value of your items automatic 10% tax + 12% VAT will be the payment. Had so many crazy experiences there that I’d rather have my shipments course through more expensive services like DHL and TNT just to avoid their nonsense!
We experienced the same thing but here in Alabang. They asked us to pay 1500 for a small package with free company shirts and stickers. -_- Oh well…
Yes, I also experienced the same scenario in Taguig Postal Office. Bought a supplement from an online store in the US. I was charged Php 2,000++ for the two bottles of the supplement. I was freaking out and furious!
This is unfair.