How many times have you gotten into a cab, just to have the driver tell you that you’ll have to add 100 pesos to the meter because of traffic? How many times have taxi drivers not even let you get into their cabs because where you’re going is too far for their taste? Taxi horror stories abound in Manila left and right, and we are far too lazy or busy to report each and every taxi driver that has wronged us in the past.
Fortunately, there is a website available on the Internet today that will let your report taxi drivers with ease.
It’s called Taxikick.
Basically, what Taxikick does is let you report taxi drivers on their website for free and they will forward your report to the LTFRB. Taxikick explains that the LTFRB will then take the appropriate action on each complaint and they might contact you for further details. To follow up on your report, you may also email complaint.ltfrb.govt@gmail.com or text or call the LTFRB at 4592129/09214487777.
Now, let’s start reporting on taxikick.com and put a stop to these picky taxi drivers to make our lives easier, shall we?
Why can’t the taxis here be similar to the cabbies in Baguio City. They are honest to the last centavo. They will give you change even if the change is 25 cents. The reason why Uber, Grab prolifirate in Metro Manila is because taxis nowadays are holdupers with franchises.
I reported a taxi once in LTFRB on June 22 (Monday) this year. The incident happen on June 19 (Friday) after my family attended a Comicon event in Megamall. We were verbally harrassed by the taxi driver because he doesn’t want us to take in Tayuman, Tondo. My then-10 month old son was with us when it happened. Instead na tanggihan or ibaba na lang sa tabi, isinakay pa rin kami pero buong biyahe namin nakikipagtalo siya sa amin, gusto niya padagdagan ng another P50 ang fare namin (We already offered plus P50 para makaalis na pero gusto niya gawin na naming P100) so + P100 na yung fare. Hindi ako pumayag. Nagpababa kami sa Pritil Market para maubos oras niya sa traffic palabas ng Tondo then Monday morning tumawag na ko sa LTFRB. Kung hindi lang naman umuulan ng malakas nun, hindi kami magta-taxi.
At first, the LTFRB complaint line was hesitant in taking my complaint asking me ‘Are you sure you want to pursue [the complaint]? Marami kasi dito magrereklamo lang tapos di naman sisipot sa hearing eh’ until they knew I was a media practitioner. They did act on my complaint and assured me an immediate action on it. Only after 3 months when the subpoena came. September 17 na dumating yung subpoena, ang hearing September 28. Tapos I learned from LTFRB that the taxi line (Sherwin Cañones Taxi) was already sold to someone in 2007 and they didn’t even have the address and contact details of the new operator na nakabili ng prangkisa. In short, my complaint went in vain.
Nag try na din ako mag report directly sa hotline ng LTFRB pero wala lang nangyari. Sayang Load ko.