SSS Introduces Convenient Online Filing for Disability Claim Applications

The Social Security System (SSS) is pleased to announce a groundbreaking development that will significantly improve the accessibility and convenience of disability claim applications. Through the implementation of an online filing system, SSS members can now easily apply for Social Security (SS) Disability Benefits from the comfort of their own homes. This new initiative reflects SSS’s dedication to enhancing the Ease of Doing Business and Efficient Government Services Delivery Act of 2018 while streamlining and automating benefit processes.

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The Social Security System (SSS) is pleased to announce the implementation of an online filing system for Social Security (SS) Disability Benefit claim applications. As of January 2023, members can conveniently submit their applications through the user-friendly My.SSS Portal.

Aligned with the Ease of Doing Business and Efficient Government Services Delivery Act of 2018, SSS President and CEO Rolando Ledesma Macasaet emphasized the organization’s commitment to streamlining, simplifying, and automating benefit processes. “With the implementation of Online Filing of Disability Claim Applications under our Social Security Program, we are proud to say that we have finally put all SSS benefit and loan programs onto online platforms. Our members can access them at their convenience 24/7, without the need to visit our branches,” Macasaet said.

To utilize the online Disability Claim Application (DCA) facility, members must have a registered account in the My.SSS Portal, accessible at Additionally, they need a Unified Multi-Purpose Identification (UMID) Card enrolled as an ATM or an approved disbursement account in the Disbursement Account Enrollment Module (DAEM).

To initiate the process, members can log in to their My.SSS account and select “Apply for Disability Claim” under the Benefits Tab. The system will validate the member’s records and eligibility, displaying the results on-screen.

During the application, qualified members will be required to upload supporting documents, including a medical certificate issued or accomplished by their attending physician within the last six months and any other documents deemed necessary by the SSS.

All Disability Claim Applications (DCAs) are subject to medical evaluation. Members who need to report for a Physical Examination and Interview (PEI) at the Medical Evaluation Center of any SSS Branch will receive a 20-day compliance period from the date of e-mail notification. Failure to comply within the given timeframe will result in transaction rejection.

Throughout the process, relevant notifications will be sent to members’ registered e-mail addresses. These notifications may include acknowledgments of successful submission, compliance requirements for PEI, approval, rejection, or denial of claims, and other important updates from the SSS.

However, please note that DCAs meeting the following conditions must be filed at any SSS Branch: (1) the member is incapacitated, under guardianship, or confined in an applicable institution such as a penitentiary, correctional, or rehabilitation institution; (2) the Portability Law or Bilateral Social Security Agreement will be applied; (3) adjustments or re-adjudication of claims are necessary; (4) unclaimed benefits of a deceased member; and (5) other specific conditions/cases as determined by the SSS.

The SSS Disability Benefit provides cash assistance to members who have become permanently disabled, either partially or totally. To qualify for a lifetime monthly pension in the case of total disability, members must have at least 36 monthly contributions before the semester of disability. For partial disability cases, eligible members will receive a monthly pension for a specified number of months.

Those who have not met the required number of contributions but have made at least one monthly contribution before the semester of disability will be eligible for a lump sum disability benefit based on the guidelines provided under the Social Security Law.

Empowering individuals with disabilities and simplifying administrative processes, the Social Security System (SSS) has successfully launched its online filing system for Disability Claim Applications. By harnessing the digital realm, SSS members can now conveniently access and apply for crucial disability benefits with ease. This significant milestone aligns with SSS’s ongoing commitment to delivering efficient and accessible government services to all Filipinos.

For additional information about the program, members are encouraged to refer to SSS Circular No. 2022-039 at or watch the eSSSkwela Webinar Episode 9 on YouTube at Further details about the SSS Disability Benefit can also be accessed in the Knowledgebase Section of the uSSSap Tayo Portal at